Receptionist / Facility Assistant (Casual Roles)

Receptionist / Facility Assistant (Casual Roles)

The Role

The FAW has three National Training Centres: its Elite Centre and HQ at the Vale Resort; and two National Development Centres at Dragon Park in Newport and Colliers Park in Wrexham. 

The FAW is looking to recruit a casual Receptionist / Facility Assistant based at Colliers Park, Wrexham. The postholder will have a number of responsibilities to ensure all users of the site are welcome and all queries are dealt with. The Receptionist/Facility Assistant will also be responsible, as part of the facilities team, for the smooth running of Colliers Park from a day to day perspective. The role is a zero hour contract and will primarily involve evening work (1600 to 2130) and may include some weekend work (0830 to 1800).

The job description giving full details can be downloaded here.

The Football Association of Wales (FAW)

One of the three oldest associations in the world, the FAW was established in 1876 to nurture, lead and promote the interest of football in Wales. As a member of FIFA and UEFA, we’re committed to fostering the game in light of fair play on a global basis, and we’re active guardians of the ‘Laws of the Game’ along with another four bodies through IFAB.

Our mission is to make sure that football creates positive, inclusive experiences enjoyed locally and nationally, and promote the sport in Wales by highlighting its benefits for everyone, everywhere. We recognise a need for constant development and improvement, and Welsh football must not sit at the side-lines. By listening and working with our football family members and stakeholders, we strive to provide an inclusive and accessible offer that creates opportunities for all at every level of the game.

By harnessing the power of football and all it has to offer, we’ll make a difference for every member, stakeholder, supporter, and community throughout Wales and beyond.  

The FAW is governed by a Board of Directors made up of an Independent Chair, the CEO, two Independent Non-Executives, the four Officers of the FAW and three elected Members. The FAW Board is responsible to the Shareholders of the FAW called the FAW Council. The Council is made up of elected and nominated representatives from Welsh Football. The FAW Council, with the FAW Executive, manages football related activities through a series of committees. The CEO has the responsibility to manage the business and all staff employed by the FAW.

Employee Benefits

It’s an incredibly exciting time to be part of the FAW, the organisation is moving forward with the Our Wales strategy focussing on all areas of the game including participation, grassroots facilities and our pathway for talented players in Wales. We aim to attract the best talent both on and off the pitch and to reward our staff we offer the following competitive benefits:

  • Modern office environment
  • Generous pension scheme
  • Healthcare Cash Plan scheme    
  • Employee social events
  • Two tickets to senior international matches 
  • Opportunities to learn and develop

Equal Opportunities

The Football Association of Wales strives to become a leading employer that reflects the communities of Wales while creating an inclusive, diverse and supportive workplace for all employees. As an equal opportunities employer, we welcome applications women and individuals who identify as LGBTQ+, Black, Asian, and Mixed-Heritage backgrounds.

Further to this the FAW are actively seeking to increase diversity within our workforce and have established a guaranteed interview scheme. We are committed to ensuring we recruit the best people on the objective basis of their skills, ability and experience.  We value the benefits of diversity at work and understand that diversity of perspective and experience can encourage respectful creativity, foster innovation and create opportunities for all.

Guaranteed Interview Scheme Application

We may offer a guaranteed interview to eligible applicants who wish to opt-in to this scheme.

To be eligible to apply via the Guaranteed Interview Scheme, you must either:

  • Consider yourself to have a disability that substantially affects your ability to do normal daily activities, 


  • Be from/part of an ethnic group who do not identify as White British/English/Welsh/Scottish/ Northern Irish. 

To be guaranteed an interview under the scheme in your application you need to demonstrate that you meet the minimum qualifying criteria for the vacancy.

An application under the Guaranteed Interview Scheme is optional, therefore we require you to confirm you are eligible to apply and to confirm that you wish to opt into the scheme, by completing the application form found below, this form also provides further information on the scheme. You will then need to email the completed form to once you have submitted your application. 

The principles of fair and open competition will apply, and appointments will be made on merit.

Disclosure and Barring Service (DBS) Check

This role, due to its nature, duties, and responsibilities, will be subject to the successful applicant undergoing a check by the DBS.

Application Process Timeline

  • Deadline for applicants is midnight on Wednesday, 31 July 2024. Applications received after this date will not be considered. 
  • If the FAW receive a high number of applications, we reserve the right to close the role early.   
  • All applicants must have the right to work in the UK. 
  • Applications must be supported by a letter detailing why the applicant is suitable for the role including salary expectations, and be accompanied with a current CV. Please also complete the equality & diversity monitoring here.
  • If you have any questions ahead of applying, please email  

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