Supporter Info: Cymru v Albania
Match
Cymru v Albania
Competition
FIFA Women’s World Cup Play-off
Venue
Parc y Scarlets, Pemberton Park, Llanelli, SA14 9UZ
When
KO 19:15, 13 October 2026
Gates open 2 hours before kick-off
Come Early
Match Day Travel
Cymru fans are encouraged to arrive at the stadium as early as possible and head to their seats to help create an electric, unforgettable and uniquely Welsh atmosphere inside the bowl. Gates open 2 hours prior to kick off.
Let’s make some noise early. Your energy matters! The players will be out for their warm up 45 minutes prior to kick off so don’t miss a moment.
Getting to Parc y Scarlets by car:
Leave the M4 at Junction 48 on to the A4138 sign posted Llanelli. Stay on the A4138 for approximately 3 miles and follow signs to Parc y Scarlets.
Car Park B will be open as pay and display for all supporters prior to the match on a first come first served basis. There’s over 450 car parking spaces available. The price to park in Car Park B is £5 per vehicle. The car park is situated next to the Sessile Oak and can be accessed from the roundabout.
By Rail:
Llanelli Railway Station is 15 minutes drive away from Parc y Scarlets with a taxi service available outside the Station.
Entertainment
The following entertainment will be on offer at Parc y Scarlets.
Turn up and play @ The Barn:
Free activities are taking place at The Barn at Parc y Scarlets.
Timings – 4pm to 6pm
Activities – Small sided pitches for a ‘turn up and kick about’, including:
- Player appearances and signings
- Give away footballs
- DJ
- Refreshments
Councourse:
A DJ will be spinning the tunes in the concourse to get you all fired up for the match.
At the Stadium
The Cymru Tickets App and Mobile Tickets
If you’re going to the match, you’ll need to download and use the Cymru Tickets app to get in, unless you’ve specifically requested and paid to receive paper tickets.
The FAW are introducing the Cymru Tickets App for two key reasons:
- To improve the match day experience for fans
- To make our matches more sustainable
For more information click here and watch the video.
The latest matchday updates will be sent straight to your device with the Cymru Tickets App, so make sure notifications are turned on!
Cymru Tickets App Update Required
Ahead of the match, please ensure your app Cymru Tickets app is updated to the latest version. Following a recent update, older versions of the app will no longer function.
You can update your app HERE, or by opening the app and following the prompt to ‘Upgrade Now’. If, when opening the app, you are not prompted to upgrade, you are likely to be already using a new enough version of the app. You can check this by opening the menu and viewing the app version at the bottom of the screen.
Please update your app before travelling to the stadium and, if transferring tickets to friends and family, ensure they do the same. The volume of people at the stadium may affect your phone’s connectivity, preventing you from updating once there.
Siop Cymru
Get your official Cymru Kit and merchandise at the stadium
Make sure you visit the Siop Cymru at Parc y Scarlets stadium store before kick-off to get your hands on the latest official Cymru merchandise.
Siop Cymru – Stadium Store
The official stadium store will be open from 10am to 7:15pm on match day, with a wide selection of Wales merchandise available to shop.
Fans can pick up the latest Home, Away and Goalkeeper kits, alongside training wear and accessories — perfect for showing your support from the stands.
Exchanges & Returns
For any exchanges or returns relating to items purchased at the stadium, please contact the Official Wales Football Store at support.faw@levymerch.com, where the team will be happy to assist.
Food & Beverage
Parc y Scarlets has food and beverage options to suit all diets and culinary requirements. If you have any allergy concerns, please speak to a member of staff at the kiosk.
There are alcoholic and non-alcoholic options available to supporters, however please note that alcoholic beverages cannot be taken up to your seat or drunk in view of the field of play. This is in accordance with the UK Sporting Events (Control of Alcohol etc.) Act 1985.
Report It
Say No to Discrimination
The Football Association of Wales welcomes everyone and we constantly strive to ensure that at our matches there is a welcoming, family-friendly atmosphere where all fans can come to enjoy watching football in a safe, secure and welcoming environment and feel that they belong as part of the Red Wall.
While promoting inclusion and diversity within the stadium, we applaud and encourage passionate support. However, we do not tolerate discrimination, abuse, foul and abusive language or anti-social and threatening behaviour. If supporters experience any form of anti-social behaviour, abuse or discrimination inside the stadium please help us to eliminate it and react immediately by reporting any discrimination or abuse by scanning the QR code published across the stadium and on the back of stadium seats and completing the online form or by texting ‘ISSUE’ confirming details of the incident to 07484 070 422.
Pyrotechnic Warning
There is no safe use of pyrotechnics in spectator areas at football events with their use having many health risks and dangers such as loss of sight, limb or digit removal due to their explosive power.
Being in possession of a pyrotechnic device at a football match or attempting to bring such a device into a football stadium, is a criminal offence under the Sporting Events Act 1985. Any person committing such an offence faces an FA Wales ban, probable arrest and a minimum 3-year Football Banning Order.
Additionally, should persons be identified using pyrotechnics in places of public assembly away from and en route to the stadium, they can be issued with section 34 notices and be instructed to leave the area with details passed to the FAW, Cardiff City Stadium and the authorities. This may result in entry to the stadium being denied.
Accessibility and Inclusion Information
Audio Descriptive Commentary
The audio description commentary service will be available for the upcoming Cymru International match.
The free-to-use service for blind and vision-impaired spectators will be provided by Alan March Sport Ltd and will be available to fans with trained audio describers keeping up with play to the second to ensure listeners know exactly where the ball is and what is happening on the pitch.
To register your interest and book a receiver for the forthcoming matches, email PAWB@FAW.Cymru
You will need to provide your name, phone number and ticket information (Stand, block, row and seat) and your receiver will be delivered by a steward prior to kick off.
It will be possible to request a receiver on the day by speaking to a steward at the stadium. Please note receivers are subject to availability. Users are required to bring their own headphones to ensure both comfort and hygiene.
Sensory Room and Packs
In addition to the stadium’s Sensory Room Experience, fans with sensory needs can apply for a free FAW Sensory Pack. The packs have been designed to help fans, particularly those with autism, who attend matches, to enhance the matchday experience, making it more comfortable and enjoyable. Each pack is presented in an official Cymru drawstring bag and contains a disability awareness lanyard, as well as branded noise-cancelling headphones, a football fidget spinner, a poppet sensory keyring, a Cymru football soft stress ball and an activity pack.
All sensory packs will need to be pre-booked and are available on a first-come, first-served basis.
To apply for a pack please complete the Sensory Pack Request form
Multi-Faith Prayer & Meditation Room
A Multi-Faith Prayer & Meditation Room is available to supporters who require a quiet space.
Any supporters who would like to access the room can contact PAWB@FAW.Cymru or speak to your nearest steward on the night who will help to escort supporters to the room and assist them back to their seats.
Accessibility for Disabled Supporters
We understand and recognise that disabled supporters may need assistance when visiting the stadium to enjoy their experience. Therefore, we offer a number of reasonable adjustments based on individual needs.
Wheelchair Users
There are accessible areas within the stadium. Please note that availability is limited.
Stadium entry will depend on your viewing location but all access is step-free with a lift available if located on an upper level.
Powered wheelchairs and scooters can be used in all wheelchair-accessible spaces. Please advise our Ticket Office staff at the time of your purchase that you require a wheelchair space.
Ambulant Supporters
General match seating is available for Ambulant Disabled supporters in accessible areas of the Stadium.
We have a number of easy-access seats for supporters to use with no or minimal stepped access. These are close to accessible amenities and entrances.
Please advise the ticket office at the time of booking your match tickets.
Food concession stand access
Catering kiosks are found at regular intervals around the stadium. There is a lower counter facility at each kiosk.
Blind or Visually Impaired Supporters – Audio Descriptive Commentary
The audio description commentary service will be available for the upcoming Cymru International match.
The free-to-use service for blind and vision-impaired spectators will be provided by Alan March Sport Ltd and will be available to fans with trained audio describers keeping up with play to the second to ensure listeners know exactly where the ball is and what is happening on the pitch.
To register your interest and book a receiver for the forthcoming matches, email PAWB@FAW.Cymru
You will need to provide your name, phone number and ticket information (Stand, block, row and seat) and your receiver will be delivered by a steward prior to kick off.
It will be possible to request a receiver on the day by speaking to a steward at the stadium. Please note receivers are subject to availability. Users are required to bring their own headphones to ensure both comfort and hygiene.
Supporters with Learning Difficulties
Supporters with learning difficulties can normally be accommodated within any area of the stadium. If a person with a learning difficulty feels that seating in the stand may not be suitable for them, please contact the FAW’s Disabled Access Officer to discuss your requirements further.
Temporary Mobility Restrictions
Supporters suffering from temporary mobility restrictions (e.g. broken ankle) that could affect their access to the stadium or seating areas should contact the Disability Access Officer before the game to arrange alternative seating and/or access. Please note this is subject to availability.
FAQ
Is there a minimum age to attend the match?
There is no minimum age requirement for Welsh internationals matches at the Cardiff City Stadium.
Do underage ticket holders need to be accompanied by an adult?
Yes, all ticket holders under 14 should be accompanied by an adult.
How early should I get to the stadium before the match?
We advise that you arrive at the stadium as soon as gates open.
Can I use any entrance at the stadium to get to my seat?
Please use the entrance stated on your ticket. This will be the entrance closest to your seat.
If I’m late to the match, can I still enter after kick-off?
Yes, you will be able to enter the stadium up until half-time.
Once I enter the stadium, can I leave and come back in?
No re-entry is permitted at the stadium.
What kind of flags and banners can I bring into the stadium?
Flags that are 2×1 meters in size will be allowed into the stadium, flags with offensive or political statements will not be permitted. Please see UEFA guidelines.
Are there restrictions on the jerseys I can wear for the match?
There are no restrictions on what you can wear, however we recommend that you come dressed in Cymru colours so that we are united as the Red Wall.
Shop here.
I need to bring an item from the prohibited list for medical reasons. Does it need to be requested in advance?
To avoid any complications at entry, it is advised that you let the FAW know if you require any medical items. Please email fans@faw.cymru detailing your medications.
What should I do if I have a problem with my mobile match tickets? Is there somewhere at the stadium that I can get help?
If you have a problem with your match tickets contact your nearest steward or go to the ticket office.
Is there anything to do at the stadium for non-ticket holders?
No – please avoid travelling to the stadium if you do not have a ticket to the match.
Is there a lost and found office at the stadium and what do I do if I lose or find something?
There is no formal lost and found, however lost items are sometimes kept in storage at the stadium – please contact the stadium.
Are there phone charging stations in or around the stadium in case my phone runs out of battery?
No – there are no phone charging stations at the stadium, please ensure your phone is fully charged before travelling to the match.
Are there toilets outside the stadium?
No – There are no toilets outside the stadium.
Is there Wi-Fi at the stadium?
There is no public Wi-Fi at the stadium, if you require internet access, please contact your nearest steward.
Will the stadium be covered if it rains?
The majority of the stadium is covered, however adverse weather conditions may affect spectators in the first few rows.
Any advice for fans attending the match with children or infants?
Supporters attending with young children and infants should buy tickets in the family stand and aim to arrive at the stadium as early as possible to avoid busy periods of entry.
There are pre-match activities for children and concessions available in the concourse.
